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Principal Software Engineer C, Dalian, J#2096GX
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Client:
Global Call Center Unified Communications Software + Services Provider.
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Salary:
Competitive Salary (depending on experience)
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Starting Date:
As soon as possible
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Location:
Dalian
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Travelling:
Travel to customer sites on need basis
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Reporting to:
Software Development Manager
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Team size:
10
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# of subordinates:
N/A
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Application deadline:
N/A
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Responsibilities:
- Analyzes, designs, programs, debugs, and does ongoing modification of software components.
- Code may be used in commercial end-user applications, prototypes, or in test tools or other supporting programs.
- Using the required programming languages and other technologies, writes code, completes programming, and performs testing and debugging of applications.
- Interact with internal cross-functional members to better understand system requirements and/or necessary modifications.
- Responsible for the design, development, testing, documentation and analysis of modules or features of new or upgraded software systems and products.
- Develops and/or executes implementation according to project plans and priorities.
- Participate in development in any of a range of product areas such as thin client, rich client, server, installation, communication layers, and so forth.
- Troubleshoot, analyze, replicate, regress and resolve complex field software problems escalated to engineering.
- Work closely with developers and performance engineers to enhance supportability and identify performance bottleneck in the product.
- Design, implement and test enhancement feature requests to enhance product functionality as needed.
- Responsible for handling critical customer problems in real-time and developing code fixes or enhancements to be included in future code releases or patches.
- Coordinate, respond, track and follow-up on customer problem reports/technical support requests for Engineering.
- Reproduce customer issues and resolve them by either establishing a workaround or a solution, or by debugging and creating a bug fix.
- Work with support engineers, professional services and sales engineers to investigate and handle customer and field escalated cases.
- Create and document best practices guidelines and knowledge base articles.
- Completes documentation and procedures for installation and maintenance.
- Provides estimated timelines for fixes.
- Ensures products are up to date with 3rd party components that are in use.
- Proactively identify non-compliance of code against requirements/standards/design and raise defects.
- Work with members in the organization across various time zones.
- Directs and or guides junior staff on specific tasks.
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Requirements:
- Min. 6 years of relevant experience
- Demonstrate competency in engineering tools, methods and processes.
- Demonstrates technical flexibility, and creativity in problem solving.
- Ability to communicate complex information to internal audiences.
- Professional demeanor to maintain and enhance relationships.
- Strong customer service and teamwork skills.
- Performs work where problems are unique and solutions are not predetermined.
- Ability to use technical concepts to solve difficult problems in imaginative and varying ways.
- Ability to provide resolutions to problems of complex and diverse scope where analysis of data requires evaluation of identifiable factors.
- Team lead on moderate projects.
- Provides guidance to less experienced team members.
- Actively contributes to design or process development in a broad scope.
- Contributes to the design specification of a product.
- Experience in multi-threaded programing and object-oriented design.
- Experience with software debugging tools and techniques.
- Should be aware of advanced design concepts like Design Patterns
- Must have proven design and development experience in developing complex distributed software solutions;
- Experience with the following languages/technologies is a must:
- Java, J2EE (Must)
- TOMCAT, Java Beans, JSP, JDBC, Java Mail API (Plus)
- Must have experience with software debugging.
- Four year degree in Technical or Engineering field.
- Fluent English
- Fluent Chinese
- Principal Software Engineer C
- principal-software-engineer-c-dalian-j2096gx
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